The refund policy is 28 days and the following conditions apply:
- You must notify us within 7 days upon receiving your order
- Refund will be completed within 28 days.
- No refunds or returns after 28 days from date of purchase.

Also note, refunds are only possible - For damaged products.
- Purchased product is not bought with a discount.

Prior to returning product:
- Pack the product back into its original packaging.
- Take a photo of the returning product and email to us the picture before returning. We will help you with the process.
- Restocking fees apply to all products.

If purchased product if found damaged by the customer upon checking:

- Full refund will be provided upon our team receiving back the damaged product.

- Return shipping is free unless it is determined that there is no defect after inspection, the customer will be responsible for return shipping and restocking costs.

- However, in case of a simple change return, we will refund the amount minus the return shipping fee and restocking fee.

For K-Clothing Box Korea items, most items can be shipped immediately the day after you order, although there may be delays if there are some supply or delivery issues.

If there is a delay, our team will contact you soonest we can :)